General principles of payment and refund.

In this context, we ensure that the financial or commercial aspects, as applicable, are sufficiently clear, organized, and understandable to the user or relevant entity before completing any transaction.

This policy may apply to certain cases or spaces associated with StartupHub.today, such as:

• →Opportunities to appear on the platform.
• →Some spaces or solutions of an introductory or professional nature.
• →Any arrangements or commercial services agreed upon within the context of the platform.
• →Any presence or space provided for payment, where applicable.

StartupHub.today is a specialized knowledge-based and editorial platform owned by wecancity, Egypt.

All sales operations within the Arab Republic of Egypt are managed by wecancity, while sales outside the Arab Republic of Egypt are managed via wecancity FZ-LLC, Ras Al Khaimah, United Arab Emirates.

The relevant party for billing, collection, or the financial transaction is determined based on the geographical scope and the nature of the transaction itself.

When there is a paid transaction related to StartupHub.today, the essential elements associated with it are explained as appropriate, including:

• →Nature of the space or service or appearance.
• →The agreed financial value.
• →The entity responsible for collection or invoicing.
• →Any operational or regulatory conditions associated with the case.
• →Any information necessary to complete the transaction clearly and accurately.

Refund requests are considered based on the nature of the case, the stage of implementation, and whether the service, space, or appearance has already been activated, implemented, booked, or started.

Generally, a refund may be possible in some cases where the service has not been activated, implementation has not begun, or space has not been allocated, subject to an assessment specific to each individual case.

Recovery may not be available, wholly or partially, in cases such as:

• →If the service is performed or visibility is activated or work has begun on it.
• →If a space, arrangement, or case-related resource is allocated.
• →If the case is related to a specific nature clearly agreed upon in advance.
• →If the reason for the request is outside the scope of responsibility of StartupHub.today or the implementing entity.

We ensure, where appropriate, to clarify the essential terms related to payment, performance, or refund before confirming any transaction, which helps reduce confusion and supports clarity in the relationship between the two parties.

If you have any questions regarding billing, payment, refunds, or the entity involved in a transaction, you can contact us through our Contact Us page or via the approved channels within StartupHub.today, providing as much detail as possible about the nature of your request or transaction.